Getting Started: What to Expect
Your First Appointment
During your initial consultation, your physiotherapist will take the time to understand your concerns, assess your movement, joint function, and pain, and discuss your personal goals. You’ll receive a clear explanation of your diagnosis, and a tailored treatment plan designed specifically for you. Where appropriate, treatment may begin at your first appointment.
What to Wear
Please wear comfortable clothing that allows easy movement and access to the area being assessed. For example, shorts are ideal for knee issues, while a vest top is helpful for shoulder or neck assessments. You may be asked to remove outer layers, so dressing in layers can help you feel more comfortable.
Appointment Duration
- Initial consultation: 45 minutes — this allows time for a comprehensive assessment and discussion.
- Follow-up sessions: Typically, 30 minutes, but may vary depending on your condition and treatment needs.
How Many Sessions Will I Need?
This varies depending on the nature and severity of your condition, your recovery goals, and how your body responds to treatment.
- Acute conditions: Often resolve in 1–3 sessions.
- Chronic or complex issues: May require a longer treatment programme (e.g. 6–8 sessions).
Your physiotherapist will regularly review your progress and adjust your plan as needed.
Fees & Packages
We believe in transparent, fair pricing. Whether you’re looking for one-off support or a structured programme, we offer flexible options to suit your needs.
New Patient Consultation - 45 mins - £45
Follow-Up Physiotherapy Session - 30 mins - £45
Shockwave Therapy - per session - £45
Acupuncture Initial Assessment - 30 mins - £45
Acupuncture Follow Up - 30 mins - £45
Acupuncture Package - 3 x 30 mins - £110
Sports Massage - 30 mins - £30
For longer-term care, we also offer discounted treatment packages — please contact us or visit our pricing page for current offers.
Insurance Patients Welcome
We are registered with all major private health insurers and are happy to treat patients under their insurance plans. Please contact us for guidance on how to book through your insurer or to confirm our provider status with your insurer.
We are proud to be registered with all major private health insurance providers and regularly treat patients covered under their policies. If your insurance requires you to pay upfront, we are happy to provide detailed invoices and receipts so you can claim reimbursement directly from your insurer.
Whether you’re using AXA, Bupa, Aviva, WPA, Vitality, or another provider, we can guide you through the process and ensure you have the correct documentation for your claim.
Need Expert Help for Your Condition?
We're here to help you move better, feel better, and live better. Whether you're dealing with sports injuries, post-surgical rehab, arthritis, or chronic pain, contact us today to book a consultation.
Shockwave Therapy
I feel stronger than ever!
Following my hip replacement, I needed expert rehab to regain my movement. The physiotherapists at Caregate Clinics guided me through a structured recovery plan, and now I feel stronger than ever!
Margaret W.
17th August 2021
Incredibly welcoming and supportive.
From the moment I walked in, I felt at ease. The physio is not only highly skilled but also incredibly welcoming and supportive. My shoulder pain has significantly improved, and I’m back to my normal routine!
Mark D.
31st August 2022
Highly recommend.
I had been dealing with persistent shoulder pain that was affecting my daily life and sleep. After trying various treatments with little success, I visited caregate clinics, where Raj recommended shockwave therapy. The results were amazing!
Michael L.
19th November 2022
Very happy with treatment.
My arm had no good movement after stroke. Walking was very hard, very slow. Raj helped me lot. He gave very good exercises, was very patient with me. Now my arm is stronger, I can hold things better. My walking is also better, more balance.
Gurdeep S.
30th October 2023
I can’t recommend him highly enough!
I had been struggling with severe lower back pain and sciatica, which made even the simplest tasks unbearable—especially sleeping. After seeing Raj my pain levels reduced significantly, and for the first time in weeks, I was able to get a good night’s sleep.
James R.
9th November 2023
I feel stronger, more confident.
I had been struggling with knee osteoarthritis for years, and the pain was really starting to impact my daily life. After seeing Raj for treatment, I experienced a significant improvement. His expert approach, including hands-on therapy, tailored exercises, and acupuncture, helped reduce my pain and increase my mobility.
Sarah T.
19th December 2023
So grateful for the support and dedication.
At 77 years old, I was struggling with persistent leg pain that made even simple daily activities difficult. From my very first visit, I was treated with such kindness, patience, and professionalism. Their expert care has made a real difference, and I now feel much more confident in managing my pain.
Margaret T.
8th January 2024
Able to enjoy life once again.
After undergoing ACL reconstruction following a football injury, I was initially unsure of what to expect during my rehabilitation. Thanks to their expertise, patience, and consistent support, I’m back on my feet, stronger than before.
Ahmed Al-Sayed.
13th March 2024
I’m back to doing what I love!
I sprained my ankle playing sports, and at first, I was worried I wouldn’t be able to get back to my usual activities. They provided me with exercises that were perfect for my age and helped me regain strength and mobility.
Liam F (Age 16)
23rd September 2024
I feel more in control.
I’ve been struggling with chronic back pain for years, and it affected my daily life. The team introduced me to pain management techniques that made a huge difference, including helpful exercises and strategies to cope with discomfort.
Sarah Z.
20th February 2025
Allowed me to get back to doing my job.
Struggling with severe neck pain was affecting my ability to work and focus. The team provided valuable ergonomic advice and even helped draft a letter to my employer with their recommended adjustments.
Emma Richards.
8th May 2025
